Services
24/7 support, backed by real operational experience
Sports travel doesn’t operate on a 9-to-5 schedule, and neither do we.
Our team is available 24 hours a day, 7 days a week to assist with last-minute changes, unexpected travel disruptions, urgent hotel needs, and any issues that arise before, during, or after a stay.
Our team is made up of experienced hospitality professionals with firsthand backgrounds in hotel operations. Together, our team brings over 100 years of combined experience in direct hotel operations and management. This gives us a unique understanding of the industry from both sides, allowing us to anticipate challenges, navigate hotel operations, and advocate effectively for our clients.
Sourcing and Booking Negotiation
What's included
Market research, room proposals, rates, concessions, contract terms, check-in/out management, attrition protection, playoff clauses, special accommodations.
Servicing your stay
What's included
Arrival and departure, food and beverage, amenities, meeting and training space, special requests, audio/visual, security, emergency management.
Post-Stay Oversight
What's included
Invoice reconciliation, deposits and payments, billing discrepancies, RFP accuracy.